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BLOGS
The Blog Collective
A collection of stories about our people, our capabilities, our research, and the ever-changing face of our firm.
Recent Blog Posts


The Agent Readiness Playbook: Why Culture, Not Code, Defines Advantage. The Inconvenient Truth About AI Transformation
Most leadership teams cannot articulate which they are pursuing. Or worse, they pursue all three simultaneously without acknowledging the different cultural infrastructures each requires. Productivity demands training and enablement. Automation requires trust and transparent communication about displacement. Opportunity needs permission to experiment and tolerance for failure.
When you try to do all three at once without cultural foundations, you get confusion, resistance, an


What Is an AI Agent? A Complete Guide to Understanding 7 Types of Intelligent Agents 2025
Complete guide to AI agents in 2025: 7 types explained with real enterprise examples. Learn the critical difference between autonomous agents and basic automation tools. Discover proven implementation strategies, common failure patterns, and ROI metrics from actual deployments. Essential reading for business leaders evaluating agentic AI for customer service, manufacturing, and workflow automation.


How Can SME Leaders Successfully Implement AI? Exploring the 5 Stages of AI Adoption
How Can SME Leaders Successfully Implement AI? Exploring the 5 Stages of AI Adoption
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The Agent Readiness Playbook: Why Culture, Not Code, Defines Advantage. The Inconvenient Truth About AI Transformation
Most leadership teams cannot articulate which they are pursuing. Or worse, they pursue all three simultaneously without acknowledging the different cultural infrastructures each requires. Productivity demands training and enablement. Automation requires trust and transparent communication about displacement. Opportunity needs permission to experiment and tolerance for failure.
When you try to do all three at once without cultural foundations, you get confusion, resistance, an
Oct 2114 min read


What Is an AI Agent? A Complete Guide to Understanding 7 Types of Intelligent Agents 2025
Complete guide to AI agents in 2025: 7 types explained with real enterprise examples. Learn the critical difference between autonomous agents and basic automation tools. Discover proven implementation strategies, common failure patterns, and ROI metrics from actual deployments. Essential reading for business leaders evaluating agentic AI for customer service, manufacturing, and workflow automation.
Aug 58 min read


The Agentic Shift: Why Most AI Consultants Are Still Thinking in 2019
The next generation of consultants must be builders as well as thinkers. They need to understand how these systems perceive, decide, and evolve. They must know how to govern them, not just advise around them.
That shift demands a new literacy, the ability to translate technical behaviour into business language. A good consultant should be able to explain why an agent made a choice, how feedback altered its reasoning, and what governance keeps it accountable.
Oct 208 min read


AI Agent Deployment: A Safe, Reliable Framework for Business Leaders
Agents will be everywhere. The difference between a competitive edge and a costly mess will come down to your architecture and your discipline. Autonomy without governance is reckless. Governance without autonomy is pointless. Build both into the same system and you give your people a tool they can trust.
Aug 127 min read


Shadow AI: Why is this Hidden Threat Undermining Your Business in 2025?
What is shadow AI and how does it affect business.
May 64 min read

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